FAQ

What is Siopie?
Siopie is an online boutique offering modern, trendy, and comfortable women’s clothing and accessories inspired by European fashion.

Do you deliver only in the United Kingdom?
Yes. We currently deliver exclusively within the United Kingdom.

What are the delivery times?
Orders are processed within 1–2 business days and delivered within 3–7 business days.
Estimated total delivery time: 4–9 business days.

How do I place an order?
Simply add your items to the cart, confirm your order, and complete the secure checkout.

What payment methods do you accept?
Visa, MasterCard, American Express, PayPal.

How can I track my order?
Once your order is shipped, a tracking number will be sent to you by email.

What is your return policy?
You have 30 days from the delivery date to return an item.
Items must be unused, unopened, and in perfect condition.
Return shipping costs are the responsibility of the customer.

To request a return, contact us at:
info@siopie.com

Can I modify or cancel my order?
Yes, as long as your order has not yet been shipped.
Please contact us as soon as possible at info@siopie.com.

How do I contact customer service?
Email: info@siopie.com

We respond within 24 hours, Monday to Friday.